Hotel De Paris customer reviews

Ah was expecting a fair bit more from Best Western Hotel de Paris, especially for the pretty steep price of over €150 for one night.

The room was on the small side and looked out onto the street with a net curtain for privacy. There was an armchair and a standard double bed, but it still felt quite cramped.

Noise from both the corridor (thin door) and the room above (thin ceiling) was really bad, which was surprising given they advertise soundproofing.

The shower wasn’t just annoying, it was actually quite dangerous. Standing in the bath was already slippy, but once shampoo and soap were involved it became properly risky. I ended up putting a towel down just to stop myself slipping and hurting myself horribly — and that’s no exaggeration.

On top of that, the shower head was unusual, firing out a really forceful jet of air mixed wi watter that was nearly sore and quite messy too, since there was only a small bit of glass and no curtain.

Fair enough, I was there during the heatwave, but the air conditioning wouldn’t go below 23°C no matter what. I left it on all night and still ended up feeling sticky and uncomfortable.

To be fair, the staff were really friendly and easy to deal with and there were free sweeties at reception.

Also, with the windows shut, the street noise was barely noticeable thanks to the triple glazing and the blackout blinds did a good job keeping the light out.

Still, I wouldn’t be going back, regardless of the price.

We stayed at the Hôtel de Paris on June 4th and have wonderful memories of it.

The rooms were perfect: spacious, very clean, comfortable, and fully equipped. Everything was in place for a pleasant night in a calm and elegant setting.

We would like to commend all the staff for their warm welcome, helpfulness, and professionalism. A big thank you also to the owners, who are incredibly kind, very approachable, and always attentive to their guests' well-being. Their hospitality adds real value to this establishment.
It's a hotel where you immediately feel at ease and where customer satisfaction is a priority. We highly recommend this hotel and will gladly return on our next trip to Laval.
Congratulations and thank you again to the entire team for this wonderful stay! 🌟👏

Coming from Bay City Michigan USA and unable to speak French, the staff were amazing and so helpful guiding me around Laval. Also the location is perfect

A romantic weekend getaway, a warm welcome, attentive staff, a comfortable and clean room, a very peaceful atmosphere. The only noisy thing was the air conditioning, but it was absolutely necessary during our visit. A truly wonderful experience. I should also add that the hotel is very well located, close to the train station and next to the city center. Thank you for this lovely weekend!